Furious residents of Bedfordshire hit out at Anglian water as they face a third night without water.
According to Anglian waters, a broken valve has cut off the supply to homes in the Leighton Buzzard area, home to some 40,000 people.
This resulted to bill payers being forced to queue for 45 minutes in a Tesco car park on Sunday afternoon for bottled water, after two nights with no mains flow.
Anglian tweeted, “We have extended the deadline for this repair until midday tomorrow (Monday) to allow those customers who remain off water chance to make provisions for the rest of the day.”
Reacting to the tweet, residents have branded Anglian Water’s response as “shocking” and “disgraceful”.
Maria Power, 34, queued for 45 minutes at Tesco on Vimy Road in Leighton Buzzard, where the company is offering free bottled water to those still hit.
“There was probably 50 people in front of me, and it continued growing behind me. The situation is disgraceful it should have been resolved by now.”
Local resident Dave, 39, added: “As I passed (the water queue) two friends drove by and called out ‘we’re off to Milton Keynes for a shower’. It is shocking.
“‘Love Every Drop’ is Anglian Water’s slogan, but my cat had the last remaining water I had, that was what was left in the kettle.”
Anglian Water said the valve issues were fixed on Saturday evening but “air in the pipes” has meant some are still without supplies.
The company offered to hand-deliver bottled water to vulnerable customers on their WaterCare register, though some residents have said they were unaware of it.
