The Federal Competition and Consumer Protection Commission (FCCPC) has lauded the Nigerian Electricity Regulatory Commission (NERC).
The applause is for NERC’s recent action against eleven Electricity Distribution Companies (DisCos) for non-compliance with the capping of estimated bills for unmetered customers.
In a statement signed by the Acting Executive Vice Chairman/ CEO, Dr. Adamu Abdullahi, he said that decisive measure aligning with the FCCPC’s mandate is outlined in the Consumer Protection Act 2018, particularly Section 17 (s), which empowers the Commission to protect consumers from obnoxious practices or unscrupulous exploitation by companies, firms, trade associations or individuals, and to demand redress on their behalf.
According to him, “We stand in solidarity with NERC in its commitment to safeguard unmetered customers from arbitrary billing by DisCos. The capping regulation was a significant step towards ensuring fairer treatment for those without meters, and the FCCPC fully supports its enforcement.
“We urge NERC to consider even stronger measures to deter future violations. This could include increased financial penalties, stricter enforcement mechanisms, and even the revocation of operating licenses for persistent offenders.”
He also reiterated FCCPC’s unwavering commitment to ensuring a better deal for electricity consumers in Nigeria.
“Apart from its routine resolution of electricity consumer complaints, the Commission will continue to organise electricity consumer platforms across the country. These platforms have provided invaluable opportunities for consumers to voice their complaints and receive instant responses and redress from DisCos and regulators, including the FCCPC.”
